Free visual inspection and a written scope of work before any mitigation begins - photos, moisture readings, and drying logs go in your claim file
The scope we write is the scope we bill. Anything new gets shown to you, in writing, before we touch it.
Before
After
Before
AfterDamage Restoration Before & After in Encinitas, CA
Photos don’t negotiate. They show what happened, what we found, and what the space looked like when we left. Every project here carries a documented photo record, a written scope signed before work started, and a drying log or remediation report that satisfies both the homeowner and their adjuster. That’s Haven Standard practice, not an upgrade.
Recent Transformations
Water Damage Restoration: Leucadia Slab Leak, Hardwood Flooring
The homeowner in Leucadia heard water running behind the refrigerator on a Tuesday evening. By morning, the oak had cupped to 3/16-inch peak-to-valley and moisture readings hit 22% with a pinless meter. We set a written scope that same morning, Haven Standard Clause 1, before any equipment touched the floor. Six Injectidry mat panels went down with a Phoenix 200 MAX dehumidifier pulling 30 gallons daily from the air. Psychrometric data, that’s temperature, relative humidity, and vapor pressure differential, went to the drying log every four hours. Tertiary drying, the final phase where we chase bound water out of dense materials, ran 72 hours. The floor never came out. Total downtime: eleven days. The adjuster paid the full documented invoice on first review.
Mold Remediation: Cardiff-by-the-Sea Crawl Space, Post-Historic Flooding
This Cardiff-by-the-Sea cottage sat on a shallow crawl that flooded in the March 2023 storms and never fully dried. The owner smelled it in October. We found Aspergillus and Penicillium growth on 60% of joist surface area, with insulation holding 34% moisture content by weight. We wrote the scope before we opened the first vent: negative air containment, HEPA-filtered air scrubbers, mechanical removal of affected insulation, soda blasting to wood, then Bora-Care application as a preservative. Post-remediation air sampling showed spore counts below outdoor reference. The photo record, 147 images, went to the homeowner and their adjuster the day we cleared containment. Haven Standard, Clause 1: written price before work begins. No surprises in a crawl space that already had enough of them.
Fire & Smoke Damage Restoration: Olivenhain Kitchen Grease Fire, Two-Story Residence
A pan of olive oil in an Olivenhain home hit auto-ignition temperature while the owner stepped outside for a phone call. The sprinkler head above the range knocked down flames but saturated the kitchen and dining room below with Category 3 water, and protein smoke, that’s the nearly invisible but pungent residue from burning animal fats, coated every surface upstairs. We documented the loss with 200+ photos before anything moved. The written scope separated structural cleaning from contents restoration from reconstruction, so the homeowner knew exactly what each phase would cost before authorization. Thermal fogging with odor-counteractant solvent, then ozone treatment in a sealed chamber for salvaged items. The kitchen was operational again in nineteen days. The 365-Day Done Right Promise covers the workmanship; if odor returns, we return.
Storm & Disaster Restoration: New Encinitas Wind-Driven Rain, Multi-Room Intrusion
New Encinitas took the brunt of that January atmospheric river, and this single-story on El Camino Real had window flashing that failed under sustained 45-mph winds. Rain entered behind the stucco and migrated through wall cavities into the master bedroom, office, and hallway. We found wet insulation in three stud bays with a thermal imaging camera, then confirmed with a penetrating moisture meter: 18% in drywall, 24% in OSB sheathing. The written scope called out exactly which wall sections would be opened, which would be dried in place, and which materials matched the existing texture and paint. Dri-Eaz Revolution dehumidifiers and XPOWER air movers ran for five days with daily moisture logs. The drying log, that’s the daily record of temperature, humidity, and material moisture content, became the documentation that turned a disputed claim into a paid invoice. We don’t guess at dry. We measure it.
Sewage Cleanup: Encinitas Ranch Category 3 Backup, Finished Basement
A main line blockage sent raw sewage into a finished basement in Encinitas Ranch at 6 a.m. on a Saturday. Category 3 water, that’s water carrying pathogenic agents from sewage or ground surface flooding, doesn’t negotiate. Porous materials go: carpet, pad, baseboard, lower drywall. We arrived with a live person on the phone, no voicemail tree, and a crew in uniform with background-checked credentials. The written scope, delivered before we started extraction, itemized exactly what would be removed, what would be cleaned, and what antimicrobial would be applied to remaining hard surfaces. We used a 500-ppm chlorine dioxide solution on concrete and framing, then HEPA vacuumed and applied a quaternary ammonium compound as a residual. Air scrubbers ran 48 hours post-cleaning. The photo record, 89 images with timestamps, went to the adjuster with the invoice. The homeowner’s concern wasn’t just the smell. It was whether anyone could prove the space was actually safe. We proved it.
Reconstruction & Cleanup: Downtown Encinitas Historical Remodel, Water Damage Repair
This 1920s bungalow on D Street in Downtown Encinitas needed drying access after a supply line failed in the original bathroom. The mitigation was fast: four days to dry, documented with moisture logs. But reconstruction in a historical district isn’t a same-day dispatch situation. We wrote a separate scope for the rebuild, scheduled and priced in writing like any qualified remodel, with no pressure to sign immediately. The lath and plaster came out for drying; we brought in a plasterer who mixes by hand to match the original skip-trowel texture. Baseboard was replicated from a salvaged sample. The Encinitas historical guidelines require specific material approvals, and our documentation package, photos, product data sheets, scope narrative, went to the city with the permit application. Reconstruction took six weeks. The result looks like nothing happened, which is the only acceptable result in a house that’s been standing for a century.
Want Results Like These?
Every project here started with a phone call to a live person, not a form, not a callback queue. We’ll document what we find, write the price before any work starts, and leave you with a photo record, a drying log or remediation report, and a signed 365-Day Done Right Promise. Free Second Opinion on any competitor’s written estimate, no charge, no obligation. Call (760) 454-2594.
Written by Alicia Brennan, Owner at DryMark Restoration Encinitas, serving Encinitas since 2011.